Privacy Policy

PRIVACY POLICY

This Privacy Policy (“Policy”) is provided by Chemo Ease, LLC (“Chemo Ease,” “we,” “us,” or “our”) and governs the collection, use, and disclosure of personal information in accordance with applicable federal and Texas state laws. By purchasing, using, or interacting with Chemo Ease products, services, or platforms, you consent to the practices described in this Policy.

1. Scope and Applicability
   This Policy applies to all personal information collected from customers, patients, caregivers, healthcare professionals, contractors, vendors, and website visitors. It does not apply to aggregated, de-identified, or publicly available information.
2. Categories of Information Collected
   We may collect:

• Identifiers (e.g., name, mailing address, email address, phone number).
• Transaction information (e.g., purchase history, payment details).
• Health-related information voluntarily disclosed by customers in connection with product use or inquiries.
• Internet/electronic activity (e.g., IP address, cookies, browsing behavior).
• Any other personal information you choose to provide.

1. Methods of Collection
   We may collect information when you:

• Place an order;
• Sign up for updates or newsletters;
• Contact us by phone, email, text, or through our website;
• Participate in surveys, promotions, or product feedback programs.

We may also receive information from payment processors, shipping providers, or healthcare professionals (with proper consent).

1. Purpose of Collection and Use
   Personal information may be used for:

• Processing and fulfilling orders;
• Communicating with customers regarding orders, product updates, or recalls;
• Responding to questions or support requests;
• Improving products and services;
• Complying with legal and regulatory obligations;
• Conducting internal research and development;
• Marketing and outreach, with an opt-out option available.

1. Sharing and Disclosure
   We do not sell your personal information. We may disclose information:

• To service providers performing business functions (e.g., payment processors, shipping companies);
• To comply with legal requirements, subpoenas, or regulatory authorities;
• To protect the rights, property, or safety of Chemo Ease and its customers;
• In the event of a merger, acquisition, or transfer of assets, with appropriate safeguards.

1. Data Security
   We implement commercially reasonable physical, technical, and administrative safeguards to protect your information. While we strive to protect personal data, no system is fully secure, and we cannot guarantee absolute security.
2. Retention
   Information is retained only as long as reasonably necessary for business purposes, compliance with law, or dispute resolution.
3. Texas Privacy Rights
   Texas law grants individuals certain rights, including:

• The right to request access to information collected;
• The right to request corrections of inaccurate information;
• The right to request deletion of personal information, subject to legal exceptions.

Requests may be submitted in writing to the contact below. Verification of identity may be required.

1. Minors
   Our products and services are not marketed or intended for individuals under 18 without parental or guardian consent. We do not knowingly collect information from children under 13.
2. Changes to Policy
   We may update this Policy from time to time. Updates will be posted on our website with a new effective date.
3. Governing Law
   This Policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles.